Share this Job

Title:  Implementation Consultant

Location: 

Atlanta, GA, US, 30339

About Descartes: 

Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 147,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.

 

POSITION SUMMARY

 

The Implementation Consultant works with customers to implement various Descartes solutions. The most commonly implemented solutions related to this role include transportation and mobile resource management applications. The Implementation Consultant participates in, and sometimes owns and leads, customer projects. These projects typically consist of business process analysis, design, configuration, testing and go-live support activities related to the implementation of Descartes’ solutions. The Implementation Consultant is also responsible for training activities related to the implementation and deployment of Descartes’ solutions.

 

RESPONSIBILITIES

 

  • Analyze and assess customer requirements.
  • Analyze customer’s routing, scheduling, transportation management and related logistics operations and recommend improvements based on customer’s operational requirements.
  • Design and configure systems according to client/server architecture.
  • Analyze, design and test proprietary software applications.
  • Apply knowledge of logistics operations and logistics software solutions using graphical user interface-based tools.
  • Implement and configure Descartes’ proprietary applications and solutions.
  • Train customers on Descartes’ proprietary products and solutions.
  • Create and document future client business processes based on software to be implemented, including interface requirements.
  • Interface with customer IT/IS department to facilitate software configuration and design changes.
  • Respond to customer application problems and provide post-implementation technical support based on a detailed understanding of the functional conceptual features of Descartes’ proprietary software and applications.
  • This position will require at least 50% travel.

 

 

QUALIFICATIONS

 

  • Bachelor degree in Computer Science/Engineering, Information Technology, Supply Chain/Logistics Management, or related field of study is required.
  • 3 - 5 years of related experience is required.

SQL:

  • Ability to construct select, update, insert and delete Queries with multi-table joins (4+ tables).
  • Understand the advantages and differences of a normalized database structure.
  • Ability to create tables, stored procedures and agent jobs.
  • Ability to set up and interpret SQL Profiles.
  • Ability to analyze queries for improvements.
  • Understand the difference between isolation levels (e.g. read uncommitted (NOLOCK), read committed and serializable).

Server/Network:

  • Experience with managing IIS-based applications.
  • Ability to log files, application pools, etc.
  • Understanding and experience with configuring clustering technologies.
  • Knowledge of MSCS - Microsoft Cluster Services.
  • Understanding of hardware load balancer (application configuration).
  • Knowledge of NLB - Microsoft Network Load Balancing.
  • Strong familiarity with Windows server environments.
  • Working knowledge of Networking Components (switches, routers, VLAN's, tracing, ping, firewalls, etc.).
  • Experience with disaster recovery planning.

Programming/Integration:

  • Experience creating/reading XML documents.
  • Ability to create xpath statements to read specific data elements from XMLs.
  • Ability to interpret/create XSL translations.
  • Experience mapping data between 2 different systems.
  • Knowledge of scripting (VBScript, JavaScript, CMD, etc.) and programming (C#, VB, etc.).

 

OFFER

 

We offer a flexible and casual work environment, as well as mentorship and on-the-job training to support your personal growth. You will have an opportunity to contribute new ideas and we welcome your fresh perspective.

 

 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. 

 

For more information about our commitment to equal employment opportunity, please review our EEO is the Law , Pay Transparency Nondiscrimination Statement, EEO/AA Statement

 

Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish)

 

Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.

 


Nearest Major Market: Atlanta

Job Segment: Implementation Manager, Consultant, Consulting, Engineer, Developer, Technology, Contract, Engineering