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Title:  Duty Recovery Sales Executive



About Descartes: 

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 
We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at

We’re growing fast and invite you to join our amazing team. 



Descartes has the leading market position in the Canadian Recovery space and has doubled in size in the last three years and was voted Top 10 Most Admired Corporate Cultures.  We offer the stability of a $600M organization, but the culture and spirit of a startup.  The opportunities are unlimited for the right candidate!

We are looking for a highly energetic, entrepreneurial minded, duty recovery sales professional with a proven track record of success to join our team.  This is a full-time position, which will be working from a remote location.



The successful candidate will be responsible for:
•    Contacting and managing duty recovery sales into qualified prospects.
•    Managing and developing stakeholder contacts within Trade Compliance, Finance or Supply Chain.

•    Researching and segmenting the market or industry verticals to identify key duty recovery prospects. 
•    Mining of existing accounts for additional opportunities.
•    Additional tasks may be assigned.



•    Bachelor’s degree or relevant experience 
•    Outstanding presence and reputation with a strong and credible network.
•    Operates well within a high performance, team-oriented culture, and is a “winner” who is highly energetic, hungry and passionate.
•    Possesses unquestioned personal and business integrity, high ethical standards and a highly professional approach to their relationships and their position.

An understanding of Canadian import and trade policy(nice to have)

•    Understanding of the Global Harmonized Tariff system
•    Excellent communication and presentation skills required.
•    Operational experience an asset.
•    Highly energetic with a clear confidence in one's own ability to exceed under pressure.
•    Self-starter and team player with the ability to cite clear examples as well as objectives achieved.
•    Lateral thinker who can think around a problem from the details to the strategy through to the implementation.
•    Clear understanding of or willingness to learn how logistics and the effectiveness of an organization’s supply chain impacts the bottom line.
•    Ability to lead by example to bring fresh ideas and contacts into the organization to drive opportunities. A charismatic personality, which provides access to networking opportunities with senior executives


This is a remote opportunity, open to citizens or permanent residents of Canada or the United States and will require 10-20% Travel Post COVID


Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption:  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

Due to COVID-19, we've implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.


We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.

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