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Title:  Human Resources, Generalist



About Descartes: 

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at 
We’re growing fast and invite you to join our amazing team. 

The Human Resources Department at Descartes is looking for a Human Resources Generalist, to support our growing U.S. employee population.


What we are looking for?
The successful incumbent will bring a holistic HR focus encompassing both tactical and strategic responsibilities, with a concerted effort toward relationship building and business partnership. This role is critical to our overall operational function in the HR team and the incumbent will have the opportunity to be involved in driving the full range of HR services for our U.S operations to include: Organizational Changes, Employee Development and Retention, Recruitment, On-Boarding, Employee Relations, Departures, Employment Law Compliance with a strong focus on enabling the business through a trusted business partnership.
Your professional judgment and ability to partner and build relationships with all levels of the organization, providing independent creative solutions to critical HR problems will be vital to success in this role. Confidentiality is a crucial requirement, as you will be dealing with highly sensitive employee issues and information. You will be expected to recommend appropriate solutions and successfully implement those solutions as needed.   We are looking for an outgoing, friendly, and confident individual who enjoys working as part of a great team, but also appreciates the challenges of working autonomously.


What is in it for you?
Be part of a winning & growing company that offers opportunity for those ambitious enough to lead change and support growth! You will have the opportunity to work with an energetic and friendly team who are innovative and passionate, with a genuine commitment to diversity and inclusion.
The ideal candidate will enjoy working for a growing global organization of 1600+ employees in 26 countries. Descartes grows organically, but also through acquisition and this role directly experiences growth of our employee base and is actively involved in how acquired employees are integrated into the organization. This is a full-time position with eligibility for employee group benefits and flexibility to work remotely. We offer a flexible and casual work environment, as well as mentorship and on-the-job training to support your growth. You will have an opportunity to contribute new ideas and your fresh perspective is welcomed!


What you will do?
Your core responsibilities will include:
•    Providing leadership and front-line HR support and guidance to managers and employees by proactively consulting with business units to achieve objectives.
•    Providing professional advice and guidance on a variety of HR related functions such as policies and procedures, compensation, performance management, employee relations, training and development, employee benefits, employment law, and terminations.
•    Supporting the recruitment and selection process to successfully fulfill recruitment needs and objectives.
•    Researching and resolving day-to-day business unit issues related to HR in a fair and consistent manner.
•    Involvement in tactical and administrative responsibilities related to the role.
•    Championing company initiatives and programs, such as Diversity, Inclusion and Belonging and training and development. 
•    Participating in due diligence and integration of mergers and acquisitions.
•    Preparing weekly HR reports for the leadership team and ad-hoc reporting on HR analytics.


What you will bring?
•    Bachelor’s degree in Human Resources or related field is required.
•    Minimum 5 years of progressive HR experience required, preferably in a tech environment.
•    Expertise with MS Office applications (Excel, PowerPoint, Word) is essential, along with strong attention to detail.
•    Outstanding written, verbal communication and interpersonal skills.
•    A proven track record of proactively identifying situations and coming to the table with proposed solutions and a solid understanding of business impact and risk involved, with an ability to balance both employee and business needs.
•    Ability to work well under pressure with conflicting priorities and deadlines, and continuously demonstrate high personal standards for customer service.
•    Strategic thinker and independent problem solver; must be able to recommend solutions which bring issues and projects to timely completion.
•    Solid background supporting employees at all levels of the organization and presenting and reporting to leadership groups.
•    Ability to navigate and utilize HRIS technology (experience with SAP SuccessFactors is an asset).
•    HR professional designation complete or in progress is ideal.



Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  


Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption:  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 


At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 


Due to COVID-19, we've implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we're all in this together. 


We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish)
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis. 



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