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Title:  (Senior) Professional Services Consultant (Pricing Management Solutions)

Location: 

Hamburg, DE, 22763 NO DE

About Descartes: 

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 


We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

 

Descartes is the global leader in uniting businesses in commerce by providing cloud-based logistics and supply chain solutions. Our entity based in Hamburg, Germany, is a globally leading provider of pricing and allocation management solutions for the international freight forwarding industry. 

 

The suite of solutions with the Global Price Management (GPM) application at its core enables our customers to professionally manage their buying and selling rates, charges and free-time agreements in a central place. More than half of the global top 20 freight forwarding companies integrate the GPM SaaS service into their corporate IT eco-systems to enable and automate efficient pricing, job costing and sales quotation workflows in combination with end-to-end transport management systems and digital customer front-end portals.

 

To strengthen our Professional Services team, we are looking for a (Senior) Implementation Consultant (m/f/d) in a remote or hybrid set-up. 

 

As a Professional Services (senior) consultant, you will be at the forefront of the digital transformation of the global logistics industry. You will experience an interesting and diversified range of responsibilities and activities in a small but highly qualified and agile team dedicated to sustainable customer success. 

 

As a Professional Services (senior) consultant, you will develop into and act as a project leader and solution expert. You will take ownership of implementing and integrating Descartes pricing management solutions in direct and close interaction with customer teams. After the initial solution implementation is finished, you will deliver value through providing consulting to customers and continue contributing to sustainable customer success and satisfaction. You will work and closely interact with customers, internal teams and Professional Services team mates and participate in the further evolution of the Descartes solutions.
 

RESPONSIBILITIES

 

  • Perform project management activities
  • Analyze customer requirements
  • Implement Descartes solutions with customers (system, data, integrations)
  • Perform application trainings with customers (predominantly remote)
  • Provide consulting to customers 
  • Define solution requirements and functional specifications in collaboration with Product Owners
  • Contribute to the body of knowledge of Professional Services 
  • Communicate and create documents in English language

 

SKILLS

 

  • Systematic, quality oriented and efficient work and communication style
  • Customer service attitude coupled with business acumen
  • Team spirit
  • Interest to build knowledge related to the business context of Descartes solutions and logistics data
  • Microsoft Office tools
  • Business-level English language skills
  • Willingness to travel if required (in-frequent)

 

OPTIONAL / BENEFICIAL 

 

  • Freight forwarding business and/or IT background and/or IT-oriented education, ideally in combination
  • Basic knowledge of SQL and Postman / SOAP UI (development skills are not required)
  • Several years of professional experience (senior)


BENEFITS

 

  • You can expect a competitive salary and an excellent working atmosphere in a small and engaged team
  • We offer flexible working hours and trust-based hybrid or remote workplace arrangements 
  • Our strong employee-oriented management culture ensures a high level of employee satisfaction and a good team spirit within the company
  • We are very well connected by the S-Bahn network in Hamburg; the Bahrenfeld station is within walking distance from the office

 

Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. 

 

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

 

Due to COVID-19, we've implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we're all in this together. 


We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com.  


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