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Title:  Product Manager


Malmo, SE, 211 20

About Descartes: 

Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 147,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at

Reporting to the Director Product Manager (Customs Europe), who is based in the United Kingdom, the Product Manager will be responsible for assisting product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements and working closely with R&D, sales, marketing, professional services and support to ensure revenue and customer satisfaction goals are met.


The successful candidate will be responsible for ensuring that the product supports the company's overall strategy and goals.




  • Coordinate interactions between development, business and product management teams to agree development priorities and monitor progress
  • Liaise with clients to gather new requirements
  • Maintain an up to date record of all known requirements from multiple sources such as customers, sales in Aha
  • Analyse / evaluate new opportunities and verify proposed changes
  • Prepare requirements documents to a level suitable to be taken further by development teams
  • Review technical documentation to ensure it delivers specified business requirements
  • Prepare internal and external communications on product and new release matters
  • Maintain standard product documentation
  • Work with business teams to develop and implement migration plans to move customers from legacy to current products.
  • Support sales in terms of product demonstrations and quarterly business reviews
  • Attend HMRC and trade meetings on behalf of Descartes Product Management to represent Descartes and feedback to the organisation.


The successful candidate will possess the following qualifications and personal attributes:


  • 2 years of directly related experience
  • Service oriented, and solution driven
  • Responsible and accountable
  • Willingness and ability to take ownership to get the task done
  • A leader with strong people skills
  • Excellent communication skills (verbal and written) and consensus building skills
  • Excellent understanding of the English language
  • Ability to handle multiple concurrent projects independently
  • Experience in the customs and/or logistics field is essential




The position will be based in the Nordics region but the successful candidate should be willing to travel to other Descartes European offices as required.

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