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Title:  DRB Contract Analyst


Pittsburgh, PA, US, 15205

About Descartes: 

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 


We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at 
We’re growing fast and invite you to join our amazing team. 


Descartes is a leading provider of Ocean Transportation Rate Management Systems and Ocean Publishing Services.  The systems and services that Descartes supplies to many ocean carriers, 3PLs, shippers, and other ocean intermediaries allows them to manage, negotiate, and calculate ocean freight utilizing shipment parameters to a bottom line cost. The Service Contract Analyst acts as the primary support liaison between Ocean Publishing Services and clients.  Service contracts are created, amended, reviewed and verified by the Service Contract Analyst, adhering to rules and regulations set by the Federal Maritime Commission, within a time sensitive environment.  


•    Review and verify the integrity of service contract text documents. 
•    Using internal tools convert service contract documents from a Word and/or Excel format into a compatible format to be uploaded onto the central contract database (Rate Master or Contract Manager).
•    Process and file service contracts through Rate Master or Contract Manager databases while maintaining strict adherence to the guidelines of the Federal Maritime Commission's rules and regulations. 
•    File/upload actual service contract documents received from the customers to the Federal Maritime Commission's "Service Contract Website" (Servcon).
•    Interact with customers daily to resolve issues and/or questions that arise in regard to contract documents.  
•    Forward daily confirmation reports to customers detailing the total number of contracts filed.  The confirmation reports may include, but are not limited to the following: total number of contracts filed, contract number, amendment number, terms amended, file/effective/expiration dates, and update billing sheets.


Qualifications and Key Attributes:

•    2 year Associate Degree or equivalent experience
•    PC Literate 
•    Strong skills in Word, Excel and E-mail (Microsoft Outlook Preferred) 
•    Analytical/clerical skills necessary 
•    Must be team oriented 
•    Good organization skills 
•    Geography knowledge a plus 
•    Detail oriented 
•    Works well under pressure due to time sensitive deadlines 
The position will be based in our office located in Robinson Township, PA post COVID.


Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  


Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption:  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 


At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 


Due to COVID-19, we've implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we're all in this together. 


We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish)
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis. 



Nearest Major Market: Pittsburgh

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