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Title:  Senior Solutions Consultant



About Descartes: 

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 


We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at 
We’re growing fast and invite you to join our amazing team. 


The Solution Consultant (SC) will play a key role in Descartes’ sales organization by teaming with the sales team to drive Solution and Services sales within North America. The Solution Consultant will develop a solution strategy in combination with the Sales Account Manager for new and existing accounts that will differentiate the Descartes Systems Group (DSG) from its competition. The Solution Consultant will develop a "trusted advisor" relationship with internal DSG sales professionals and customers to drive revenue growth. The SC will team with other DSG resources to improve the customer experience and drive profitable solution and services sales. 


This is an exciting opportunity for someone with a strong business and technical acumen and a willingness to take part in a dynamic logistics solutions sales environment!

Primary Responsibilities:

•    Create and manage product demonstrations to support the sales organization.
•    Master standard product functionality for the Transportation Management and Routing, Mobile and Telematics suites.
•    Build and deliver customer specific product demonstrations.
•    Transfer knowledge to other participant roles on the deal and/or account teams.
•    Support RFI, RFP, proposals, presentations, and other customer communications during pursuit.
•    Establish the validity of a solution and its components with both short- and long-term implications when proposing business.
•    Partner effectively with others to ensure problem resolution and customer satisfaction.
•    Build customer loyalty through being a trusted advisor.
•    Apply consultative selling techniques to advance opportunities.
•    Anticipate and plan for competitive threats within a sales opportunity.
•    Work with customer Information Technology (IT) and Business management to develop an accurate understanding of business needs and determine feasible solutions.
•    Gather and assess customer needs, both business and technical, and create a high-level solution design with integration as required
•    Travel will be required.


Required Education and Skills:

•    At least 5 years of technology sales and/or pre-sales experience.
•    At least 3 years of experience in supply chain and/or transportation systems role.
•    Technical acumen.
•    Excellent communication skills, both written and oral.
•    Ability to present to both small and large groups.


Location: This is a remote opportunity for applicants authorized to work in United States or Canada.


Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  


Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption:  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 


At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 


Due to COVID-19, we've implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we're all in this together. 


We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish)
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis. 



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