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Title:  Contract Administration Assistant


Waterloo, ON, CA, N2V 1C6

About Descartes: 

Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 147,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at





As a member of Descartes Legal team, you will be working in a dynamic environment reporting to the Contract Administration Manager.  This is a full-time position.  The successful candidate will be highly self-motivated and possess strong organization/time management skills who has a keen eye for detail and accuracy and is looking to join a dynamic contract administration team working with colleagues across the company, and around the world.




  • Review and make minor modifications to system generated customer documents; liaise with Sales, GobalSalesOps, Finance, and Legal as required;
  • Ensure system generated contracts are executed in accordance with company policies and procedures for completeness; facilitate contract signatures using Descartes’ e-signature platform as required; and follow established close out procedures including accurate electronic filing of a high volume of documents;
  • Review and process customer and supplier alerts using Descartes’ proprietary DPS system;
  • Review and process customer contract cancellations following established procedures;
  • Provide administrative support to the Contract Administration Department and Legal Department;
  • Respond to internal requests and inquiries for contractual documents, customer information;
  • Other duties as may be assigned.




  • University or college degree or equivalent working experience.  Any equivalent combination of education and experience sufficient to perform the role may be considered.
  • Previous administrative office experience preferred.  Contract administration experience an asset.
  • Proficient in Microsoft Office (Word, Outlook, SharePoint, Teams with basic knowledge of PowerPoint and Excel).
  • Familiarity with CRM tools, DocuSign and SAP would be an asset.
  • Ability to prioritize and balance conflicting deadlines and expectations while maintaining thoroughness and accuracy.
  • Team oriented, with the ability to work independently.
  • Strong communication skills, both written and verbal.
  • Goal oriented, positive, a self-starter, with excellent organizational skills.
  • Must work well under pressure and able to perform in a high volume, fast paced environment.




This position may be located at Descartes’ head office in Waterloo, Ontario, or may be remote/work from home (in Ontario, Canada).  Until Covid-19 restrictions are lifted, work normally performed at Descartes’ head office will be from your home office.




We offer a flexible and casual work environment, as well as mentorship and on-the-job training to support your personal growth. You will have an opportunity to contribute new ideas and we welcome your fresh perspective.

We thank all applicants for their interest in Descartes; however only those candidates selected for an interview will be contacted.   

Descartes is committed to equity and diversity. We are an equal opportunity employer and welcome applications from qualified individuals regardless of race, colour, ancestry, age, creed, sex, sexual orientation, gender identity or expression, disability, citizenship, ethnic origin, family or marital status. If you require accommodation at any time during the hiring process or would like a copy of this job posting in an accessible format, please contact Human Resources at or 1-800-419-8495.


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