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Title:  Business Consultant, TM


Woerden, NL, 3442 GT

About Descartes: 

Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 147,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at



In your function of Business Consultant (Transportation Management), you will be responsible for the analysis, design and configuration of our Descartes product suite for Transportation solutions. You will work as part of international project teams and be part of the EMEA Professional Services organization of Descartes.



Your responsibilities are situated in the following domains:

·        Analyse the logistic process including the transportation department of our clients to determine the optimal fit for our solutions.

·        Define solution scope, design and configure the Descartes transportation solutions based on customer requirements and the Descartes’ product suite.

·        Define, document, run and support User Acceptance tests, based on previously set solution design.

·        Support our sales and pre sales teams in setting-up customer specific demonstrations to demonstrate the value that the Descartes products deliver.

·        Support our product management teams on setting new product requirements and ensure that customer specific product enhancements are on the product enhancement roadmap.




·        Excellent communication and consultancy skills both verbal and in writing in English and Dutch preferably also in French.

·        Experience with international logistic operations and in-depth knowledge of transportation processes and legislation.

·        Experience in IT as a business specialist and product configuration expert.




·        Familiar with standard concepts, practices, and procedures of Transportation or Supply Chain Industry.

·        Familiar with business software are IT standards (xml, ftp, https, …).

·        Experience and judgment to plan and accomplish goals.

·        Preference will be given to candidates that have operational experience working for a transportation department.

·        Service oriented, and solution driven. 

·        Process driven and project focused.

·        Must be able to work independently without direct supervision.

·        Excellent problem-solving skills.

·        Responsible, transparent and accountable.

·        Ability to handle multiple concurrent projects independently.




Excellent knowledge of English and Dutch is required.  




This position will require occasional travel. Mainly Europe.



You will be based at our Descartes office in Woerden post COVID




We offer a flexible and casual work environment, as well as mentorship and on-the-job training to support your personal growth. You will have an opportunity to contribute new ideas and we welcome your fresh perspective. We offer an attractive compensation package.



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