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  • Full Time
  • GB

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

 

About Us

Descartes eCommerce (Peoplevox and Pixi) helps high growth direct to consumer brands and retailers to deliver consistent and excellent customer experience. The way we do this is by transforming the warehouse and inventory management to work within our proven playbook for e-commerce fulfilment. What we offer is a warehouse management system that uses an Android mobile app to automate the workflows to get accurate inventory, pick orders accurately and ship orders on time. Peoplevox and Pixi (two separate products) is part of Descartes Systems Group’s eCommerce division. In total, we have 100 dedicated team members includeing Engineers, Product Managers, Support, Implementation, Marketing, Sales and of course, Client Success. 
 
Our Sales Team helps our company grow by matching our services to suitable companies. We do this because we love the thrill of a new lead and coming up with a creative way to get the attention of the Founder of a high-growth brand. We invest in our own education to enable us to be trusted e-commerce and fulfilment advisors to our prospective clients. We do this by providing buyers with a professional, well-designed sales experience that aligns their problems and goals to our product and the transformational projects we deliver. We listen, educate and share useful information from proven playbook for scaling a high-growth e-commerce brand. 
 

What we do is a business development role. We engage with partners and prospects to generate demand and we invest time in the right brands that match the criteria we’ve defined for a Peoplevox or Pixi client. We work to a sales cycle of <30 days on average and we’ve delivered record results and year over year growth throughout 2022Lockdowns have accelerated the pace of e-commerce growth and the direct-to-consumer brands are taking advantage of the shift by being ahead of the established brands and retailers in capitalising on the attention economy.

 

Position Summary

Our eCommerce Division go-to-market strategy is built on three pillars that are built on top of a well-defined client profile. Firstly, we aim to capitalise on the existing brands we’ve helped. In EMEA and APAC these are the leading womens fashion brands like Princess Polly, Showpo and Meshki. We’ve also expanded our offering to work with early-stage brands like Mister Zimi. This demonstrates our proven track record with prospective clients and associates our brand to theirs and our prospects will know them even if they’ve never heard of us. 
 
Secondly, we extend the brand association to our partner network. Shopify’s agency partners and merchant success managers trust us with their clients and understand our value versus other solutions that help merchants with their back-office operations. This is one example of a tech partner and the ecosystem that we leverage. 
 
Thirdly, we are confident enough in our ideal client profile to invest our time in starting a conversation directly with the brand’s we’d love to partner with. We do this through outbound videos, messages and direct mail. 
 
We’re on a roll in Europe and APAC and we need an additional dedicated resource to keep the flywheel turning and give our customers, prospects and partners the love they deserve. The ecosystem is awesome and filled with positive and talented people, it’s a great place to be selling and growing professionally.

 

Do you enjoy the excitement of engaging partners and boosting go-to-market channels to drive net new business opportunities? Are you enthusiastic to combine with a new business and marketing engine to build pipeline in a high-growth industry?

 

The Channel Partner Manager will grow, maintain, and expand relationships with assigned, and find new, ecosystem partners. You will be assigned channel partners and drive new partner growth based on territories and vertical fit. The Channel Partner Manager is responsible for creating Partner Qualified Leads (PQL’s), creating a pipeline of quota-driving opportunities for the new business sales team to close, whilst further enhancing the relationship with Descartes and the Partner.

 

This specific role is focused on positioning a full suite of products that belong to the Descartes eCommerce pillar, though it is totally accepted certain assigned partners may focus on a specific product in a vertical or geographical market.

 

Responsibilities

  • Create proactive, productive and professional relationships with your peers in assigned partner accounts.
  • Identify and find complimentary partners in certain geographical territories.
  • Coordinate internal stakeholders to execute on agreed channel partner initiatives – e.g., support staff, product specialists and the integration teams, to meet KPI’s and partner expectations.
  • Meet assigned revenue targets and strategic objectives in assigned partner accounts.
  • Proactively lead joint partner planning and meet critical defined milestones with key partners.
  • Collaborate with the demand generation team to develop joint marketing strategies and campaigns to be used in various partner channels.
  • Sign and maintain partner compliance with executed Partner Agreements.
  • Focus and drive activity with those Partners who generate the most quota value for our business unit.
  • Work with your own individual tech stack – self educate and gain a solid grasp of technology to support partner initiatives and development, stay on top of industry trends in the eCommerce sector.
  • Travel to both partner sites and industry trade shows to strengthen partner relationships and find new opportunities.
  • Invest in yourself to become an eCommerce expert. 
  • Grow our partner referral network.
  • Build your own personal brand within the eCommerce ecosystem.

 

Knowledge and Skills

  • 3-5 years of progressive experience including experience in sales/business development and leveraging channel partners.
  • Collaborative relationship building skills with the ability to influence new and existing customers.
  • Leader with superior organisation skills, problem solving ability, and high levels of intellectual curiosity.
  • Strong communication skills and ability to interact with internal and external partners and stakeholders.
  • Hunter mindset – constantly be proactively hunting and finding opportunities in existing and new partners that will generate quota driving revenue.

 

Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. 

 

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience. 

 

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we’re all in this together. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com.  

Source

To apply, please visit the following URL:https://jobs.descartes.com/job/Channel-Partner-Manager%2C-EMENAR/566102917/?feedId=349560&utm_source=CareerSite&tcsource=apply&utm_campaign=Descartes_WordPress→


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