Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at

We’re growing fast and invite you to join our amazing team. 

The Implementation Consultant works with customers to implement various Descartes solutions. The most commonly implemented solutions related to this role include transportation and mobile resource management applications. The Implementation Consultant participates in, and often owns and leads, customer projects. These projects typically consist of business process analysis, solution design, installation, configuration, testing and go-live support activities related to the implementation of Descartes’ solutions. The Implementation Consultant is also responsible for training activities related to the implementation and deployment of Descartes’ solutions.

•    Analyze customer’s routing, scheduling, transportation management and related logistics operations and recommend improvements based on customer’s operational requirements.
•    Document workflows and results of business analysis, including interface requirements. 
•    Design and configure systems according to client/server architecture.
•    Apply knowledge of best practices to implement and configure Descartes’ solutions.
•    Train customers on Descartes’ products and solutions.
•    Interface with customer IT/IS department to facilitate software configuration and design changes.
•    Respond to customer questions and provide post-implementation technical support.
•    Collaborate with the customer and Descartes development team to propose solutions that meet the customer’s business requirements throughout the project lifecycle.
•    Maintain clear and professional communication with customers.
•    This position may require up to 30% travel.

QUALIFICATIONS & Skills Required

  • Bachelor’s degree in computer science, Computer Engineering, Information Technology, Supply Chain/Logistics Management, or related field of study is required.


  • Ability to construct select, update, insert and delete Queries with multi-table joins (4+ tables).
  • Ability to create tables, stored procedures, and agent jobs.
  • Ability to analyze queries for improvements.



  • Experience with managing IIS-based applications.
  • Ability to log files, application pools, etc.
  • Strong familiarity with Windows server environments.



  • Experience creating/reading XML documents.
  • Ability to interpret/create XSL translations
  • Ability to create xpath statements to read specific data elements from XMLs.
  • Scripting and/or programming experience preferred.

Location: This is a remote opportunity, open to applicants authorized to work in Canada or the United State

Salary Range: $70,000 to $80,000 CAD “Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.”

Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption:  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience.


Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we’re all in this together. 


We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at [email protected]. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.


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