Implementation Consultant

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Descartes Systems (USA) LLC, headquartered in Atlanta, GA, seeks an Implementation Consultant who will drive deployments of several Descartes Suite products while working side by side with customers in the U.S. to resolve their unique problems. This position is 100% remote.

Responsibilities:

• Working with various teams and peers (Sales, Development and Customer Support) to resolve software issues
• Addressing customer needs regarding Descartes’ transportation and logistics-related software
• Communicating with all levels of corporate structure
• Delivering solutions under pressure and resolving complex problems using SQL, JSON, Python, Javascript, XML, and Excel Macros
• Strategically planning implementation strategies
• Using analytics to assess performance and identify improvement opportunities
• Training and guiding customers to empower them to take on questions on their own
• Working together with customers throughout the implementation cycle
• Sharing best practices and creating innovative solutions to maximize user adoption and maximize the value of Descartes Suite of products
• Integrating Descartes software with multiple software, ensuring seamless data exchange and reliability through JSON-based APIs knowledge
• Designing, optimizing, and managing SQL databases to support complex queries, and efficient reporting, ensuring seamless data reliability
• Managing XML-based data structures and integrations, ensuring data exchange and validations across multiple software
• Developing Python-based solutions for data processing, automation, and system integrations
• Managing JavaScript-based solutions for dynamic web applications, system integrations, and data processing; and developing, optimizing, and maintaining Excel macros (VBA) to automate workflows and enhance data processing.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Information Technology, Supply Chain/Logistics Management, or related field of study and one year of experience analyzing software in or for the logistics/supply chain industry required.
• Must be able and willing to travel up to 40% domestically and internationally.
• Must have experience with:  creating and reading SQL
• Experience working with APIs using JSON
• Working with transportation and logistics-related software for last-mile delivery operations (planning and execution)
• Experience with Python; JavaScript; creating and reading XML; and Excel Macros.

If Interested please submit your resume directly at https://careers.descartes.com

Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience. 

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we’re all in this together. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at [email protected]. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis. 

Source ⇲
jobs.descartes.com