Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.
We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.
We’re growing fast and invite you to join our amazing team.
Make an Impact Where Technology Meets Global Trade
Join Descartes, a global leader in logistics technology, where your skills help shape the future of international trade. As an Implementation Consultant, you’ll play a critical role in delivering software solutions that streamline customs brokerage and foreign trade zone operations for some of the world’s leading companies.This is more than just a job, it’s a chance to build a career that matters. You’ll collaborate with cross-functional teams and customers alike, helping businesses implement powerful tools to move goods efficiently and compliantly across borders.
What’s in It for You?
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Flexibility: Fully remote role that supports work-life balance.
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Growth: Gain hands-on experience with industry-leading software in a high-impact, customer-facing role.
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Purpose: Help customers achieve operational excellence in global supply chain management.
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Collaboration: Join a supportive team that values curiosity, accountability, and continuous improvement.
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Competitive Package: Includes base salary, comprehensive benefits, and career advancement opportunities.
What You’ll Do:
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Lead and support the implementation of Descartes’ solutions, including system configuration, testing, and go-live activities.
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Collaborate with customers to understand their business processes, gather requirements, and propose best-fit solutions.
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Apply technology and business knowledge to solve business problems.
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Deliver live and virtual training sessions tailored to user needs.
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Interface with customer IT teams who will map to standard integration formats
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Configure applications.
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Conduct data analysis, testing and validation of data and the application to ensure high-quality outcomes.
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Manage project timelines, documentation, and stakeholder communications.
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Troubleshoot and resolve post-implementation issues, ensuring customer satisfaction.
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Continuously seek to optimize the implementation process based on customer feedback.
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Document business processes, goals, and results.
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Travel maybe required- 10-20%
What You Bring:
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3–5 years of experience in Foreign Trade Zone, Customs brokerage, freight forwarding, or logistics.
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Bachelor’s degree in Supply Chain Management or a related field or equivalent experience.
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Strong communication skills for interacting with customers and internal teams.
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Analytical mindset with a passion for solving business problems.
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Self-starter with excellent time management and attention to detail.
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Proven ability to manage multiple projects and priorities in a dynamic environment.
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Experience with user training, documentation, and data mapping.
Bonus Points For:
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Experience with software implementation.
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Knowledge of SQL, XML, or report generation tools.
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Background in working with SaaS or enterprise software solutions.
Location: Remote. Open to individuals who are legally entitled to work in the USA. Please note that Descartes does not provide immigration sponsorship; candidates must have a valid work authorization at the time of application and for the duration of employment. #LI-Remote.
Salary Range: $60,000 – $70,000 USD annually. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation or same currency.
Who Thrives Here: People who are curious, coachable, responsible, and results driven. We hire for aptitude over experience, so if you’re smart, hard-working, and eager to learn—we want to hear from you!
Ready to Join Us? Apply now to become part of a global team helping to simplify the world’s most complex logistics challenges. Let’s deliver results together.
Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.
Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.
At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience.
We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish).
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at [email protected]. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.
Source ⇲
jobs.descartes.com
To apply, please visit the following URL:https://jobs.descartes.com/job/Implementation-Consultant/600731317/?feedId=349560&utm_source=CareerSite&tcsource=apply&utm_campaign=Descartes_WordPress→