Implementation Consultant

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Join Descartes Systems Group as a Professional Services Consultant

Do you thrive at the intersection of technology and logistics? Are you passionate about turning complexity into elegant solutions for customers around the globe? At Descartes, we’re seeking a dynamic and driven Professional Services Consultant to lead the successful implementation of our industry-leading last mile and logistics optimization solutions.
Join a company that’s redefining the future of supply chain intelligence – and do work that moves the world.

What You’ll Do

As a Consultant in our Professional Services team, you’ll be a trusted advisor, guiding clients through seamless end-to-end implementations of Descartes solutions. You’ll empower our customers to unlock operational excellence, working cross-functionally and collaboratively at every step.

Your day-to-day will involve:

•    Leading full-cycle solution implementations tailored to customer needs.
•    Running hands-on discovery, process mapping, and scoping sessions.
•    Collaborating with Sales, Development, Product, and Support teams.
•    Training and mentoring client users to drive product adoption and ROI.
•    Analyzing logistics performance and identifying continuous improvement opportunities.
•    Creating clear, customer-facing documentation and post-go-live support.
•    Recommending best practices and innovation strategies for logistics success.
•    Representing Descartes with professionalism, empathy, and respect.

What You Bring

You’re not just technically savvy—you’re also a confident communicator, a born problem-solver, and an advocate for your clients’ success.
Required:

•    Bachelor’s in computer science, Engineering, IT, Supply Chain, or related field. or equivalent experience.
•    3–5 years of experience in consulting, implementation, systems integration, or project delivery.
•    Knowledge of logistics optimization or last mile delivery solutions.
Technical Toolkit:
•    Proficiency in Microsoft Excel, PowerPoint, Word, Visio, and MS Project.
•    SQL fluency and ability to write efficient queries.
•    Experience working with RESTful APIs and JSON.
•    Comfort using analytics and KPIs to assess performance.
•    Ability to produce clear, structured documentation.

Soft Skills:

•    Exceptional communication with technical and non-technical audiences.
•    Strategic thinker with consultative approach to implementation.
•    Adaptability and resilience in a remote, fast-moving environment.

Bonus Points:

•    VBA or similar scripting knowledge.
•    Familiarity with Agile/Scrum delivery methods.

Why You’ll Love Working Here

At Descartes, we don’t just deliver software — we empower some of the world’s most complex supply chains to run smarter and faster. Our team is made up of curious minds, creative thinkers, and empathetic professionals committed to making a meaningful impact.

•    Growth-focused culture with mentorship and continuous learning.
•    A global team with collaborative, remote-first flexibility.
•    A place where your voice and contributions matter.

Ready to take the lead in logistics transformation? Apply now and shape the future of supply chain excellence with Descartes.

Location: This is a remote opportunity, open to applicants authorized to work in Brazil.  We are a global organization using English as a primary language, job descriptions and communication available in the local languages where required. #LI-Remote.

Salary Range: $7,500 to $8,200 Reales “Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.” 

Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience. 

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we’re all in this together. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com.  

Source ⇲
jobs.descartes.com