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Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at

We’re growing fast and invite you to join our amazing team. 


Working closely with our development, support and sales teams and client, you will be a key resource within our implementation team responsible for assisting our clients integrate and deploy our web-based software solutions.  This opportunity involves working with our clients to:



•    Provide technical, business consulting and product expertise to customers;
•    Facilitate discussions and white boarding for systems integrations, existing and proposed process flows, and functional requirements; 
•    Produce and manage customer-facing project documentation, including use cases, solution designs, SOWs and test cases;
•    Configure and test the solution to ensure it aligns with the project objectives;
•    Oversee user acceptance testing;
•    Communicate effectively with customers to identify needs, set and manage expectations;
•    Build training collateral to facilitate train-the-trainer and end-user training sessions;
•    Plan and schedule project activities and milestones;
•    Develop and maintain a project plan related to implementation projects;
•    Track and report project activities and progress.

You will also be working with our sales team to assist them in sales demos and product overviews to potential clients as well a work with our Product team to recommend software enhancements and improvement identified through your interaction by your deployment clients.


•    Experience managing projects including time management and scope change management;
•    Experience developing project plans;
•    Solid business application support experience;
•    User training experience;
•    Strong analytical and problem solving skills
•    Superior client management skills;
•    Experience with Salesforce, NetSuite, MS Dynamics implementation/deployments an asset;
•    Experience with MS Office.

•    Bachelor’s degree in appropriate field of study or equivalent work experience;
•    Excellent verbal and written communication skills and the ability to communicate information to technical and non-technical audiences;
•    Minimum 3 years practical experience in software implementation and deployment of web based business applications;
•    Team player who can easily adapt in a rapidly changing environment;
•    Effective time management.


Location: This is a remote opportunity open to applicants authorized to work in Canada or the United States?



Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption:  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience.


Due to COVID-19, we’ve implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.


We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at [email protected]. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.


To apply, please visit the following URL:→